HOW DO I USE MY WORKLIFE CONCIERGE?
The first time you use your WorkLife Concierge, you will need to register by creating an account using your email address and access code provided by your organization. This will allow more convenience and speed of service in the future. Once your account is set up, your WorkLife Concierge is available via phone, fax, email, chat or web 24 hours a day, 7 days a week.
HOW DO I MAKE CHANGES TO MY ACCOUNT?
If you would like to update your account with a different email address, mobile number or make an update to your name and address, contact WorkLife Concierge directly by email at firstname.lastname@example.org or by phone at (888) 316-6616, and you will be assisted in making any updates.
DO I PAY MORE BY USING WORKLIFE CONCIERGE?
No! You do not pay more for a product or service by directing your requests through your WorkLife Concierge.* In fact, you’ll often receive discounted rates because of our established relationships and buying power. Clients are responsible for direct costs incurred for some requests (e.g. cost of event tickets, tours, cleaning services, etc.)
*There may also be a nominal fee for select services, including (e.g. Air Travel, Airport Transfer, Business Support Services, etc.)
HOW DO I PLACE A REQUEST?
There are multiple ways you can place a request using your WorkLife Concierge, including phone, fax, email or live chat. Your WorkLife Concierge is available 24 hours a day, 7 days a week—making it easy and convenient to access WorkLife Concierge.